---
title: "Terms and Conditions | shoplab"
description: "The general terms and conditions of shoplab GmbH for Shopify projects and agency services - scope, proposals, pricing, timelines and contact."
url: https://shoplab.cc/en/terms-and-conditions
---

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The fine print

# Terms and conditions

The general terms of business for projects and services of shoplab GmbH.

## Provider

shoplab GmbH Benzstrasse 8 85551 Kirchheim near Munich Germany

Represented by: Mark Chang - Founder & CTO, Martin Winkler - Co-Founder & CEO

Commercial register: Amtsgericht München, HRB 259356 VAT ID: DE334862573

## Scope and services

These terms apply to the IT and agency services of shoplab GmbH - strategy & consulting, UX/UI design, Shopify development, migrations, integrations, and store management.

Scope, timeline, and pricing are agreed per project in an individual proposal or contract.

## Withdrawal and refunds

There are no refunds for our IT services.

## Contact

For questions about these terms, reach us at hello@shoplab.cc or +49 89 27780222 (Mon-Fri 10 am-7 pm).

The complete terms are undergoing legal review; this page will be updated once that review is finished.

1. [01Provider](#section-1)
2. [02Scope and services](#section-2)
3. [03Withdrawal and refunds](#section-3)
4. [04Contact](#section-4)

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