BackFrequently asked questions
Everything you need to know
From project timelines to our approach and ongoing support, we've answered the questions that matter most before starting a partnership.
Service information
Yes. We specialize exclusively in Shopify and Shopify Plus, allowing us to build faster, follow best practices, and deliver solutions tailored specifically to the platform.
Strategy & consulting, custom Shopify theme development, store migrations, UX/UI design, integrations & middleware, ongoing store management, and AI e-commerce readiness - everything an ambitious Shopify brand needs under one roof.
Absolutely. We audit your current store, identify conversion and performance bottlenecks, and redesign it with a clear focus on measurable results - without losing your SEO rankings or store data.
Yes. We build fully custom themes from scratch, tailored to your brand and optimized for speed, conversion, and easy content management - no bloated off-the-shelf templates.
Yes. We migrate stores from WooCommerce, Magento, Shopware, and other platforms to Shopify - including products, customers, orders, and SEO redirects - in a staged, low-risk process.
It depends on scope: focused improvements often take 4-6 weeks, while full custom builds or migrations typically run 8-16 weeks. You get a clear timeline with defined milestones before we start.
Always. We design mobile-first, since most e-commerce traffic comes from mobile devices. Every store we ship is tested across devices and optimized for speed and Core Web Vitals.
Yes. Our store management plans cover updates, iterative improvements, testing, and technical support - so your store keeps getting better long after launch.
Definitely. We often work in focused iterations: conversion audits, performance optimization, or redesigning key pages - staged releases with measurable outcomes instead of a big-bang rebuild.
Book a free strategy call. We'll discuss your goals, review your current setup, and follow up with a clear proposal including scope, timeline, and pricing.
Our approach
Every project follows a structured process, beginning with discovery and strategy before moving into design, development, testing, and launch. This ensures every decision supports your business goals and delivers a seamless Shopify experience.
We start by understanding your brand, customers, and objectives. Rather than applying one-size-fits-all solutions, we develop a strategy tailored to your business and long-term growth.
Our core process remains consistent, but every engagement is adapted to the project's scope, timeline, and technical requirements. This allows us to stay flexible while maintaining high standards.
Collaboration is central to our approach. We provide regular updates, gather feedback at key milestones, and work closely with your team to ensure every decision aligns with your vision.
Every project goes through careful design reviews, development best practices, and quality assurance before launch. We focus on performance, usability, accessibility, and maintainability to deliver lasting results.
Launch is just the beginning. We can continue supporting your Shopify store with updates, optimizations, new features, and ongoing improvements as your business grows.

Martin Winkler
Co-Founder & CEO
Mark Chang
Founder & CTO