Strategy & consulting

Yes. We have worked exclusively with Shopify and Shopify Plus since 2020, and turning down other platforms is what got us here. The trade is deliberate: a team that sees the same platform every day knows which problems have a native solution, which need an app, and which need custom code - so less of your budget goes into rediscovering that. It also means we follow Shopify's own conventions instead of porting patterns over from Magento or WooCommerce, which is what keeps a store upgradeable after we hand it over.

Strategy & consulting, custom Shopify theme development, custom app development, store migrations, UX/UI design, integrations & middleware, ongoing store management, and AI e-commerce readiness. Most projects combine three or four of those: a migration usually arrives with an ERP integration and a redesign attached, and a redesign usually surfaces a performance problem. Everything runs through one team, so a design decision and its development consequence get settled together rather than negotiated between two agencies.

Absolutely, and it is one of the most common ways clients start with us. We audit the current store first - conversion path, page performance, and the templates that carry the most revenue - then redesign against what the audit found rather than against a moodboard. Your products, customers, orders and URL structure stay where they are, so rankings and store data are not at risk. Redesigns can also ship in stages: the pages that sell first, the rest afterwards, so you see the effect before the whole budget is committed.

Yes, from scratch rather than by reskinning a marketplace template. A custom theme means the sections your merchandising team actually needs, editable in the theme editor without a developer, and no inherited code for features you will never use. That last part is the performance argument: off-the-shelf themes carry the union of every use case they were sold for, and you pay for it in Core Web Vitals on every page load. We build against your catalogue and your content model, then hand over documentation so your team can run it.

Yes - WooCommerce, Magento, Shopware and other platforms, in a staged, low-risk process. Products, variants, customers and order history come across, and every indexed URL gets a mapped 301 so the rankings you already earned survive the move. What decides the timeline is rarely catalogue size: it is data structures with no direct Shopify equivalent (bundles, configurable products, customer-specific pricing) and the systems your store talks to. We inventory both before a cutover date is set, which is why our migrations do not end with a redirect list written the night before launch.

It depends on scope: focused improvements often take 4-6 weeks, while full custom builds or migrations typically run 8-16 weeks. A store moving onto a configured theme is usually live in 4-8 weeks; a fully custom storefront runs closer to 10-16. You get a timeline with defined milestones before we start, and those milestones are staged releases rather than one launch date at the end - so a delay in one area does not push everything behind it. What moves a timeline most is late scope additions and integrations nobody inventoried at the start.

Always. We design mobile-first because that is where most e-commerce traffic sits, and where most of the conversion loss happens. Every store is tested on real devices rather than a resized browser window, and measured against Core Web Vitals - largest contentful paint, interaction latency, layout shift - before it goes live. Image handling, font loading and third-party scripts get the most attention, because apps are usually what turn a fast theme into a slow store. Performance is a launch requirement here, not a follow-up ticket.

Yes. Store management plans cover Shopify and app updates, iterative improvements, testing and technical support, on a monthly scope you can adjust as priorities change. Most stores need the first weeks after launch more than they expect: real traffic finds edge cases staging never produced, and the analytics only start telling the truth once volume arrives. After that, ongoing work tends to be conversion iterations on the templates that carry revenue, seasonal campaign support, and keeping the theme current as Shopify ships platform changes.

Definitely, and we will say so when a rebuild is not the right call. We often work in focused iterations - a conversion audit, performance optimization, or redesigning the handful of templates that carry most of the revenue - shipped as staged releases with measurable outcomes instead of a big-bang relaunch. For a store that already converts this is usually the better economics: you keep what works, spend where the data points, and avoid the risk window a full replatform opens. A rebuild earns its cost when the underlying theme or data model is the actual constraint.

Book a free strategy call - about thirty minutes, and you keep whatever comes out of it. We ask what you run today: platform, catalogue structure, connected systems, and what should be better after the project. From there you get a written proposal covering scope, timeline and pricing, with named work blocks rather than one number. If the call shows that what you need is smaller than an agency project, we will tell you that too. It is a cheaper conversation for both of us than finding out in month two.